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My organization uses Dialpad Ai Meetings for both internal staff 1:1 meetings and for conversations with clients. This tool addresses the …
Starting at $20 per month
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What is Dialpad Ai Meetings?
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
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Popular Features
- Desktop sharing (48)9.898%
- Meeting initiation (47)9.898%
- Audio conferencing (55)8.282%
- High quality audio (49)8.181%
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Pricing
Free
$0
Cloud
per month
Business
$20
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.dialpad.com/pricing/#meetin…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $20 per month
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What is Dialpad Ai Meetings?
Dialpad Ai Meetings is an HD video conferencing platform used for face-to-face with clients and colleagues from any location, featuring one-click video conferencing, live Ai transcriptions, intelligent collaboration features, and advanced host controls to ensure meetings stay productive and personalized, on any device.
Dialpad Ai Meetings Videos
Video meetings can be conducted in a web browser or Dialpad app, on any device. Dialpad Meetings is a video conferencing tool with built-in AI that takes meeting notes and action items.
In this TrustRadius produced video, one of our teammates who has never used Dialpad before goes through an "unboxing" demo.
Dialpad Ai Meetings Competitors
Dialpad Ai Meetings Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Dialpad Ai Meetings Downloadables
Frequently Asked Questions
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
Dialpad Ai Meetings starts at $20.
RingEX, Vonage Business Communications, and 8x8 Work are common alternatives for Dialpad Ai Meetings.
Reviewers rate Slideshows and Q&A and Participant roles & permissions highest, with a score of 9.9.
The most common users of Dialpad Ai Meetings are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Clean and user-friendly interface: Reviewers have consistently praised the clean, simple, and easy-to-use user interface of UberConference. Many users have found the interface to be streamlined, intuitive, and easy to navigate and understand.
Easy setup for new users: Several reviewers have appreciated the web-based platform's straightforward setup process, which makes it accessible even for new users. The ease of sign-up and intuitive use of the platform allow beginners to quickly get started without any complexity.
Reliable customer support: Users have expressed their satisfaction with UberConference's reliable and responsive customer support. Many reviewers consider the troubleshooting process to be straightforward, and they appreciate the excellent support provided by UberConference.
Confusing User Interface: Some users find the user interface of UberConference to be confusing, resulting in a learning curve for new clients. The complexity of navigating through the platform has been mentioned by several reviewers as a drawback.
Difficulty with Screen Sharing: Users have expressed frustration with the screen share function while hosting meetings on UberConference. While it is easy for presenters to share their screen, some reviewers have mentioned that asking potential customers to share their screen requires them to go through multiple steps, which can be challenging for those who are not tech-savvy.
Lack of Video Conferencing: Several users have criticized the functionality of UberConference due to its lack of video call capabilities. They feel that adding video conferencing would greatly enhance the platform's features and make it more competitive compared to other conferencing services.
Based on user reviews, the three most common recommendations for UberConference are to try out UberConference, especially the free version. Users find it simple and easy to use, with crisp clear conferencing and screen controls. They recommend using UberConference for small teams and remote work, although they caution that the call quality may suffer with a large number of participants. Additionally, users suggest exploring other options for larger conferences or webinars, while acknowledging that UberConference is one of the best conferencing tools they've used. They recommend trying out the free version first to see if it meets your needs and taking advantage of a trial period. It's worth noting that some users also provide specific tips for optimizing the experience, such as ensuring participants have the correct PIN number and URL for screen sharing, using Chrome when possible, and upgrading to bypass PIN issues. Overall, users appreciate UberConference's ease of use, call quality, and configuration options compared to other conferencing software.
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Reviews
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March 30, 2024
Love it
Score 10 out of 10
Vetted Review
Verified User
My organization uses Dialpad Ai Meetings for both internal staff 1:1 meetings and for conversations with clients. This tool addresses the challenge of staying fully engaged in conversations, as it eliminates the need to focus on detailed note-taking. Dialpad Ai Meetings allows me to be more fully present, improving client relationships and ensuring effective communication within my team.
- An aftercall summary of what was discussed
- I find it's better than other options in the sense of network stability during the calls
- Ease of joining without having to worry if you have the latest version of the software.
- the transcripts aren't always very accurate
- I haven't looked for this however it would be nice to have breakout style rooms
September 21, 2023
Dialpad Meetings Are Better Than Your Web Conference Meetings!
We use Dialpad Meetings almost daily for internal and external customer meetings. Dialpad Meetings solves the remote meeting problem perfectly, especially in the post COVID era of less face-to-face time with colleagues and customers. This is great for small businesses and start-ups looking to have a web conference without the huge expense of Zoom or Teams memberships.
- Audio - for phone and computer dial in
- Visual - I like the default backgrounds and the ability to use webcams
- Screensharing - This is an absolute must!
- Sometimes the audio quality can cut out. That is not always a good thing when in an important meeting.
- Users that don't use Chrome, or haven't updated their browsers experience audio issues
- Every once in a while the visuals will disconnect if the internet bandwidth isn't big enough to host.
I use Dialpad meetings for a number of different use cases.
- Regular video meetings with our content creation staff to discuss strategy, timelines, and implementation
- Daily recording of a podcast that gets uploaded to MegaPhone.fm
- Occasional meetings with other journalists and content creators to discuss the team our website covers, the Dallas Mavericks. '
- Ease of sign up
- Use is intuitive, even if you're new to video meeting products
- Troubleshooting is straightforward
- Support is excellent
- The occasional re-design can make usage a but confusing
- Would like to see the timer placed in a more readily available place
- Would like the ability to download a meeting immediately after completion instead of seeking out the meetings tab
August 15, 2022
Soo many features...
Dialpad meetings are one of the meeting software we offer to our customers. Our customers can get live assistance via a private 1 on 1 meeting which helps our team diagnose the issue much better. Customers can choose from GoToMeeting, Zoom, etc, and Dialpad. Our customers mostly choose Dialpad since it has more features than most meeting software. Dialpad is highly customizable which is why we're still using Dialpad and haven't regretted that.
- Customizable.
- High quality video.
- Great customer support team.
- It's free.
- Sometimes lags.
- Video sometimes blurry.
- Meetings may freeze.
February 08, 2022
Easiest & most user-friendly video conferencing platform
We use Dialpad for product demos and trainings. Our customers are office staff and seniors that are not tech savvy at all. Dialpad is by far the easiest to use that has the features we need. The Google calendar integration is a big plus. You can add meeting info directly from your calendar and fire off an invite to attendees. All they have to do is click the meeting link within the invite, type their name, and join the conference. Done. There's nothing to download, no lengthy registrations required.
- It's all browser based. No apps to download
- Screen Sharing
- Attendees only need a link. No lengthy registration is required.
- Built in Encoder to stream to Youtube or custom RTMP service
- Video recording not available on free version
Roughly half of our company uses UberConference with their own account. It allows employees to manage their own conferences and screenshare sessions. Meeting communication is improved because it is simple for people outside the company to join the meetings and share their own screen if necessary.
- The video chat (currently in beta) is really nice. You can pin up to two screens at the top and see a couple of thumbnails at the bottom. If you do not pin, then it rotates who is talking to the top.
- Ease of joining a meeting for participants.
- The admin interface is pretty intuitive. IT never has to show employees how to use it and run meetings.
- There is no screenshare recording functionality. Because of this, we need to keep a license or two for GoToMeeting/GoToWebinar so that we can record screen sharing meetings.
Score 8 out of 10
Vetted Review
Verified User
UberConference acts as a great medium for meetings where the client doesn't have the willingness to signup and go through the hassle of adding the tools like Oracle conferencing tools or Google Meet and also for the cases where the location does not support any other conference platforms. The easy setup for a call and the hassle free invitations and call setting is something that always brings me close to UberConference.
- Hassle free setup.
- Ease of creating invitations.
- The conference call recording.
- The amazing waiting music on the start of the conference.
- Not good with 3rd party integrations.
- An average mobile application.
- The various users don't have any option of highlighting or spotlights.
May 12, 2021
Best alternative to MS Teams & Skype
It is one of the best conferencing apps I have used to date. We have our daily calls, monthly updates with leaders using UberConference. It is currently used by a department. It is great problem solver, it provides hassle free calls with great sharing features, great speed, and now we don't have to worry much about our internet speed.
- Speedy.
- Lag free calls.
- Great integration with office, salesforce, LinkedIn.
- Great back end support.
- Easy to use interface.
- Once my call was dropped while I was trying to add someone.
- 45 minute meeting limit on the free version is a drawback.
- Rest all is good.
We have been using Dialpad UberConference in our daily meetings to train our clients and have regular meetings with the team and different departments across the team.
It helped the organization to streamline the process and made a process smooth for all the departments across the teams. Departments like customer service, Development, sales have been more productive.
It helped the organization to streamline the process and made a process smooth for all the departments across the teams. Departments like customer service, Development, sales have been more productive.
- Call quality is amazing and the service is pocket friendly.
- They have a free version with up to 45 min conference calls and add upto 10 participants.
- Call Recording which is very useful. - Integrates with Salesforce, Google Calendars etc
- Unlimited calls across the world with screen sharing feature.
- UI looks amazing and flexible over desktop and browser.
- lacking the capability to respond to network change.
- firefox browsers seems to be little laggy and hangs most of the time.
- Reliability of the mute function and call quality
April 26, 2021
Hassle Free Web Conferences with Dialpad UberConference
We Dialpad UberConference for our team meetings and discussions. Screen sharing during the conference call was very important in our case. we looked for several options and Dialpad UberConference was one of them. We decided to use Dialpad UberConference for our needs because of its seamless connection experience as well as its simple user interfaces.
- Seamless user experience. It works well with slower internet connections and the call quality is also good.
- Screen sharing during the conference call gives you a real virtual meeting experience with real-time collaboration.
- Another great about Dialpad UberConference is that we don't have to download any software or enter pins to join a call.
- One disadvantage is with [the] free conference they let you record only the audio of the conference while their business plan lets you record both video and audio.
- Their Voice Intelligence transcribe [a] service is a good option but sometimes it gives you wrong information.
- Their free version only allows you meetings [for] up to 45 minutes.
April 26, 2021
Dialpad UberConference always innovative
Dialpad UberConference is utterly one (if not) of the best app in this field. it is user-friendly, not expensive, and it is being constantly updated, with every new feature we will get a wide [catalog] of possibilities. I've been [a] user for over 3 years and the service is always getting better.
- Queue, you will have a queue so the new people can join and wait until the host [does] the same.
- Meeting schedule, allows you to create events in your preferred Calendar, via ICS or API.
- [Screen sharing] is a dynamic tool that [assists] you with sharing your computer, tablet, or even smartphone screen, at any time, anywhere!
- Full version features, even when the service is not expensive, we would want more features for the free version and not only the hottest ones for the full
- Microphone, we would like to have options to modulate the voice or even change it
- Chat, its chat window is simple, accomplishing with what is needed, however, a wider window of options to customize whatever you want to type will be highly appreciated
April 14, 2021
Great Conferencing Tool
We are using Dialpad UberConference as our main video conference system and for online presentations. It is mainly used by our sales and support teams to speak with prospects and customers. It has been a tremendous help in communications at an extremely reasonable price point.
- Very clear conference tool, video as well as audio.
- Extremely simple to use for all participants.
- UberConference is continually upgrading their product and user interface for the better.
- Very reliable service.
- Very good support teams.
- Could use more integration with third-party services.
September 26, 2019
I Love UberConference
We use UberConference for board meetings when board members cannot be present or for discussions with prospective clients.
- Simple to use.
- Great audio quality.
- Simple to administer.
- Honestly, I have no ideas for improvements. The platform does exactly what we want.
September 25, 2019
Great for calls, room to grow for screen sharing
As an independent consultant, I used UberConference to connect with clients and other consultants. It provided an easy and free way to connect multiple individuals with the ability to share screens. It addressed the need to have a single dial-in solution without the cost or commitment of a long term contract (or any contract for that matter).
- One-touch mobile dial-in
- Screen sharing capabilities
- Simple user interface
- Screen sharing often hit technical difficulties
- For those unfamiliar with the technology and joining from a computer versus the phone, they sometimes hit technical snags
- Connection issues for screen sharing
September 25, 2019
Easy way to share screen and connect with customers via phone / audio, with a great free version
UberConference is being used by our sales and sales support teams. It helps us to present our product to potential customers online, and it allows us to train current customers. We also sometimes have multiple people on the call so we need the conference line as well as the screenshare function.
- Easy to log in. We send a link out to sales prospects who haven't used the site before, and it doesn't require any downloads or plugins to join the conference or view our screenshare.
- The screenshare function is strong. It connects quickly and we rarely get disconnected unless we're in a bad service area.
- The site has a clean look to it. There aren't a lot of bells and whistles that get in the way and complicate things.
- They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
- While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
- Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
September 25, 2019
Conference calling made easy
UberConference is used when needed by vendors requesting meetings from outside of our company. UberConference is easy to use as a means of communicating via voice and shared screens to streamline communication and ensure everyone is on the same page with respect to details on product demos and other technology needs.
- Conferencing multiple people from different geographic regions
- Sharing screens to makes sure everyone has access to the same information
- Call/Meeting reminders
- The wait time before people join the conference has awful music
- Mobile usage is okay but can always be improved
- Encourage sign on reminders 10 minutes before a meeting to make sure everything necessary is installed
September 25, 2019
Super easy, super clear communications
As a consultant I use UberConference to have daily, weekly, and monthly meetings with clients. It's important to have clear communication on a regular basis with these clients. Of course, the phone would work for most of this but using UberConference allows me to share my screen and provides a way for multiple people to log into one central place to do this.
- Bring multiple people together in one place. One log in. One phone number. It just simplifies connecting.
- Being able to share my screen to walk clients through demonstrations, processes, and to review analytics.
- I'm using the free version so I have no added monthly costs to pay.
- They just upgraded the platform and there is no way to turn off the camera. I don't mind the camera but my clients do sometimes, especially if it just pops on and they are unprepared.
- The recording only records audio. I realize that I have the free version - beggars can't be choosers but video is really important, too.
- Invites don't always go into the Inbox.
September 25, 2019
UberConference is an excellent tool!
Our whole company (11 people) uses UberConference. We have one paid account and everyone else uses the free version. We LOVE it. It is simple, seamless, reliable and has everything we need. It's easy to jump onto calls to share your screen, which we do a lot. It works well for one-on-one or larger groups. In terms of the free version, it is definitely the best conferencing software I've encountered yet. I literally have no complaints about my experience with UberConference.
- Simple
- Very fast!
- Nice user interface
- Easy to screenshare
- Sometimes it doesn't match phone number + computer perfectly.
- The hold music can be annoying
September 25, 2019
UberConference is the best modern conference line platform available
UberConference is the backup conference line for various team calls when a video chat isn't necessary. It allows us to call in easily, call out to connect members, and manage members while on the call to mute anyone that's got background noise. The system is so much easier to connect to and manage compared to other conference lines and the ability to recognize callers' ID to automatically add them to the call is a real bonus.
- Connect members by calling out to them
- Calling from the web is very convenient and makes call management a breeze
- Caller ID recognition to automatically add users to calls makes connecting that much easier
- The screen sharing feature is pretty clunky, having to install the browser plugin and doesn't share as intuitively as other screen share apps.
- The location tracking function is good, but not great, depending on where the caller is joining from.
September 24, 2019
Uberconference is the best
Uberconference helps run our client calls as well as webinars. We use this to setup meetings with prospective clients as well as talk to our current customers. It helps us talk to them quickly via conference call then also provides the recordings so we can use the calls to continue to learn what our customers want moving forward.
- Screensharing
- Video Conference Calls
- Great for webinars
- Could have better webinar functionality
- Could be great to have a link option for joining without having to type in your name
- Cheaper product would be nice!
September 23, 2019
UberConference: easy to use conferencing without the download!
Uber Conference was being used mostly within the IT department to hold meetings. It proved easy to set up and easy to use even by technophobes in other departments. We found it most useful for screen sharing. The feature set is good. The user interface is pleasing to look at but doesn't get in the way.
- Simple invite system for meetings.
- A clean user interface that doesn't distract.
- Meeting recording functionality is a nice feature.
- Icons are clean but some users may need the words next to the icons.
- Call record button could be more prominent.
September 21, 2019
A great free audio conference solution
It was used by the agency for the better part of 3 years until we switched to Slack for internal audio/video calls and Zoom for client video/screenshare calls. We used it early on, due to the free usage and ease of setup. Not having to pay to host conference calls was very convenient.
- Free to use.
- Easy to set up.
- It's easy to invite others to calls.
- Audio quality could be choppy sometimes.
- No video options.
- No screen sharing.
September 21, 2019
UberConference is a great free option.
I love using Uber Conference when I need to share my screen. It's a great free option for when I need to use this feature.
- It's easy to access and use.
- I love that you don't need a subscription.
- It's free!
- They have a funny original song that they play when you are on hold.
- I did find that Uber Conference's functionality was limited on Safari, so I had to use it on Google Chrome.
September 20, 2019
UberConference is a fantastic tool!
UberConference is being used by our customer onboarding team for kickoff calls, data migration reviews, and trainings. Other departments such as our sales and marketing teams will use it as well, but it's most heavily used by our support and success teams. The app is super user-friendly and quickly allows us to hop on calls with customers as needed.
- Simple and intuitive UI design, which is crucial for our customers who may not be very tech savvy.
- Their connectivity and signal strength is great for screen shares and hosting lots of users at once.
- Their platform is free to use, which is great for our growing team. You can also schedule international calls, which isn't always supported by other tools we've used.
- Sometimes the connection can be a bit shaky, so improved performance would be great.
- You currently cannot control someone else's screen when doing a screen share, so that would be a great feature add.
- They have time limits for their screen shares for the free version, which is understandable.
September 19, 2019
How is UberConference free?
UberConference is a huge help to our sales team, and has been from the start. My company "cleaned house" in their sales department prior to my arrival, and I was the first hire on the team by the new VP of Sales. As employee number 1 on the sales team, I was told to use UberConference from day 1. It's been a vital tool in all of my major sales, from start to finish. From the disco call that allows up to ten people (with the basic version) to call in at once, to the demo that allows me to share my screen with a team of recruiters in California from NYC, to the close where a Chief of Staff or Chief People Officer dials in and is relaxed to the tune of "I've been sitting here all day, I've been waiting in this waiting room..." which, rumor has it, is the CEO's voice singing. I use it every day, and so does my team of 7 AE's and director of sales.
- Discovery Calls: allows 10 people to dial in and listen at the same time. This is with the basic version.
- Demo: I can share my screen and walk people through our recruiting tool all at once.
- They do a good job, as silly as this sounds, of putting people at ease before they join the call with that song. For me, I can't listen to it anymore...But for new clients who hear it for the first time? Almost every call I join sounds like a sitcom laugh track.
- Making sure you're on time and aware. It allows you to get texts sent to your phone when someone joins, so you don't have to wait when no one is dialed in.
- You can record your calls so that you can send them to new employees to hear and learn the company's sales process, get critiqued by your boss, etc.
- I think that the functionality in terms of candidates viewing my screen, etc. (the buttons at the bottom) could be more clearly defined. I don't know if it would look as cool as it does now, but if things could just be labeled, I wouldn't have to take my time walking someone through viewing my screen by clicking a button.
- You could also make it easier for people to join the call. It stumps people and sometimes deters them if they have to put their information into the tool.